Jean Schuett joined VCPI in 2006 as a technical analyst on the Vcpi Service Desk. She held additional positions on that team as Financial Analyst and Floor Operations Analyst before joining the Operations team in 2008. While on the Operations team, Jean’s responsibilities included provisioning, tape management, backups & restores, AS400 processing, project-related work, node monitoring, documentation & peer mentoring. In August 2014, she became Team Lead of Operations. Today she manages a team of five Identity Access Management Business Analysts who primarily work on IAM related projects and support of the IMS (Identity Management System) product. Jean holds a Bachelor’s of Business Administration in Computer End-User Technologies from the University of Wisconsin-Whitewater. Outside of Vcpi, Jean enjoys spending time with her husband and two children, and being outdoors; hiking, gardening, & biking.