I.T. Solved Blog

This home care coordination company has been with vcpi for about a year. Our team had helped them deploy equipment and train staff on how to use their new IT system prior to their opening date. Because our client had vcpi as their IT partner, our client’s leadership could focus on their care models and leave the IT needs to us. We currently provide this client with Service Desk support, Mobile Device Management, and software licensing. In the past year, our client experienced a phishing attack via email for which we implemented Multi Factor Authentication.

Explore the benefits and challenges of using Microsoft's cloud-based collaboration platform in the Long Term Post Acute Care and assisted living spaces. 

Assistive technologies are gaining traction in senior care communities. Soon, older adults and their families will value a senior care community's technology features as much its dining options and caregiving staff. 

From caregiver mobile apps to "smart" homes, digital tools are becoming a necessity for seniors transitioning between types of care. As care goes more digital, it becomes more critical than ever for senior living organizations to protect their IT systems against data breaches and the costly HIPAA fines that come with them.

Hello! My name is Gary Jones, and I'm the General Manager of Customer Experience here at vcpi. 

Our team works diligently to fully understand our senior care clients' needs and strategic growth directions.  We strive to deliver solutions to clients before they need them, essentially, to skate where the puck is going, not to where it has been. For many years, we've provided technology infrastructure planning and reliable implementation for senior living clients that are pursuing mergers, acquisitions and new construction. 

Gone are the days where a "typical" caregiver is a female working at patient bedsides for 12 hour shifts. Technology is changing the senior care narrative, and you can use it to help older adults live their best lives. 

Southwest LTC: Client Success Story

Southwest LTC, one of vcpi’s longest running clients, leased four buildings in March 2019 through their affiliates, which were scheduled to open in April. Timing and expertise mean everything with acquisition situations. We understand that caregivers must have on-demand access to patient records that hold medication information, scheduling, and more. Internet disruption makes it hard for employees to view these files, which can be life threatening to patients. 

Research shows that Microsoft audits over 2/3 of businesses yearly for lack of licenses. We offer affordable solutions for senior care organizations. 

Cost management is a critical component to a senior care organization’s IT strategy. Vcpi is a thought leader in cost management for assisted nursing and post-acute care organizations. As our customers’ ally in their business growth, we strive to regularly share mission critical industry insights. 

Microsoft will no longer support Windows 7 as of 2020. Vcpi can upgrade your Windows 7 devices to reduce chances of data theft and the costly HIPAA fines that come with it. 

The healthcare industry is notorious for experiencing data breaches, which is why it’s critical for providers to know about the end of Microsoft Windows 7. Upgrading Windows 7 to Windows 10 is the only way to continue receiving the upgrades and support needed to combat data theft. Unfortunately, healthcare has been the slowest industry to switch to Windows 10, which puts them at higher risk of cybercrime.

LIFEPlan CCO NY (LP): Client Success Story

In a short time, vcpi helped LIFEPlan CCO NY implement the IT systems they needed to achieve their IDD (intellectual or developmental disability) Health Home and Care Coordination designation from New York State.