In 2004 HDI, an international organization for technical support professionals, introduced the Analyst of the Year award. Each year, HDI works with their local chapters around the globe to identify the industry's top first-level support analyst. Individuals who are nominated at the local chapter level compete with their peers locally, regionally, and globally for this prestigious award.
Our team works diligently to fully understand our senior care clients' needs and strategic growth directions. We strive to deliver solutions to clients before they need them, essentially, to skate where the puck is going, not to where it has been. For many years, we've provided technology infrastructure planning and reliable implementation for senior living clients that are pursuing mergers, acquisitions and divestitures.
In the new age of technology everyone’s had that moment where they forgot their password. The moment everyone hasn’t had is when someone steals their password. Knowing that your account is compromised is a very scary thing. What makes it more frightening is when it is an account with sensitive information like your bank account, or even worse an application with Personal Health Information (PHI).
As the COVID-19 situation continues to evolve, CMS has announced that they are expanding telehealth Medicare coverage to nursing home beneficiaries and others as part of their strategy to address the crisis by leveraging technology. The idea is that providers can use chatbots, secure messaging, and video visits to conduct initial screening and triage of patients who may be infected.
Southwest LTC: Client Success Story
Southwest LTC, one of vcpi’s longest running clients, leased four buildings in March 2019 through their affiliates, which were scheduled to open in April. Timing and expertise mean everything with acquisition situations. We understand that caregivers must have on-demand access to patient records that hold medication information, scheduling, and more. Internet disruption makes it hard for employees to view these files, which can be life threatening to patients.
LIFEPlan CCO NY (LP): Client Success Story
In a short time, vcpi helped LIFEPlan CCO NY implement the IT systems they needed to achieve their IDD (intellectual or developmental disability) Health Home and Care Coordination designation from New York State.
Confidently Tackle Future & Emerging Technology Implementations
We are all challenged by how quickly the landscape of Senior Living technology changes as it moves forward. In the Senior Living industry, our ability to confidently adopt technology is what enables communities to enrich resident experiences, improve caregiver’s efficiency, and grow occupancy.
A network optimized to support the growing technology needs of both caregiving operations and resident consumption is imperative for these benefits to be realized.
Vcpi Earns Oaks Senior Living’s Trust To Lead Its Technical Future
Over the course of a three-year relationship, vcpi has been helping Oaks Senior Living grow their business by delivering a dependable, high-performing, and secure IT network environment. This is made possible across their entire community through specialized tools, people, processes, and unwavering commitment to site documentation and reference materials.