Managed IT Services Excellence for Home Healthcare Provider

LIFEPlan CCO NY (LP)

Client Success Story

In a short amount of time, vcpi helped LIFEPlan CCO NY implement the IT systems they needed to achieve their IDD (intellectual or developmental disability) Health Home and Care Coordination designation from New York State.

To meet the tight deadline, vcpi focused on deploying the right IT solution for LIFEPlan’s business needs, while LIFEPlan focused on building their services around the new laws. We quickly and effectively provided 700 secure devices and trained employees on device use in just a few weeks.



Enable growth through Merger and Acquisition activity in Senior Living Communities

Technology Partners Enable Eldercare Communities to Focus on Growth

Growth is a common goal for businesses and in almost any situation, it is the correct mindset to be in. The first obstacle to tackle in this journey is developing a strategy that will effectively enable growth. Following the creation of a market growth strategy the main challenge moving forward with execution will be addressing the fact that teams staffed for normal operations don’t have the capacity to achieve their growth goals while maintaining quality base operations.

Expanding Senior Living Locations with Robust IT Service Structure

Vcpi Earns Oaks Senior Living’s Trust To Lead Its Technical Future 

Vcpi’s IT expertise and support enabled Oaks Senior Living to meet their expansion goal by tripling their number of community locations.

Executive Summary


Over the course of a three-year relationship, vcpi has been helping Oaks Senior Living grow their business by delivering a dependable, high-performing, and secure IT network environment. This is made possible across their entire community through specialized tools, people, processes, and unwavering commitment to site documentation and reference materials.

Long term care IT spending: CapEx vs. OpEx

CapEx (Capital Expenditures) vs. OpEx (Operating Expenditures)

With the rise of cloud solutions several years ago, many Senior Living organizations have begun shifting IT expenses to an OpEx (Operating Costs) model. So many of these long term care facilities are well capitalized when they are built and pay up front for the hardware they need to get their facility operational. After being in business a few years, they face ongoing challenges with margins, billings and reimbursements that make it much more difficult to accommodate capital expenditures on an ongoing basis. 

Finding ways to fit ongoing IT expenses into their operating expenditures is far more practical and accessible than relying on influxes or accumulated capital to make needed improvements to technical infrastructure.