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March 22, 2013


VCPI’s Managing Director, Loren Claypool, led a panel of industry experts on the topic of Accountable Care Organizations (ACOs).    

MILWAUKEE, March 22, 2013 – Loren Claypool, VCPI’s Managing Director, recently led an assisted living leadership panel through a discussion of current issues and topics related to accountable care organizations (ACOs).  Panel participants included Roger Bernier, President and COO, Chelsea Senior Living; Christian Mason, CALA, CNHA, MBA, President and CEO, Senior Housing Management, LLC; Nancy Rehkamp, Director of Health Innovations, Health Care, CliftonLarsonAllen, LLP; and Howie Groff, President, Tealwood Care Centers, Inc. 

The session highlighted service improvement and payment implications, key areas for assisted living facility (ALF) providers.  Panelists discussed a series of topics designed to support future business intelligence and competitive advantage initiatives for ALFs, including:

  • The evolution of ACOs around the country and how ALFs can ensure their place in the new care delivery models
  • ALF partnering with ACOs for a better bundled payment or new care model, and considerations for engaging ACOs and bundled payment demo providers in using their facilities
  • The immediate steps that ALFs should take to start the process of partnering with an ACO

Panelist Nancy Rehkamp noted, “The more you know about your residents, the better you can serve them.  For instance, what are their post-acute/post-surgery plans?  Understanding service cost and payment options, and data needs, is critical.” 

Panelist Roger Bernier added, “You’ll need an IT infrastructure that will be able to manage data from all the players: hospital, rehab, therapy, physician, etc.”

When asked to comment on next steps that ALFs should take to start the ACO partnering process, the panelists generally agreed that using urgent care rather than sending residents to the emergency room, mitigating risk by looking into IT, doing a SWOT analysis, and familiarizing themselves with ACO rules, were top priorities.

“As hospitals and ACOs are working through episodic payments, ALFs need to know their quality measures as well as their partner’s measures,” Claypool summarized.  “They must also be aware that facilities are going to become more data driven.” 

For more information on the 2013 AHCA/NCAL Leadership Conference, go to

About VCPI

Headquartered in Milwaukee, WI, VCPI solves business challenges with technology and beyond for more than 2,400 providers of post-acute care in 46 states. Founded in 2000, VCPI is a wholly-owned subsidiary of Extendicare Inc., one of the largest operators of Senior Living and Post-Acute Care, home health and assisted living communities in the U.S. and Canada.