Caregiving workflows and business operations rely on digital technology
The “always-on” world of digital workflows at the core of which is your EHR solution requires a unique team of healthcare and IT-savvy individuals. 24 hours per day, 7 days per week, this team must be available to do whatever it takes to keep your front-line on-line. Caregiving team members are highly dependent on technology to do their jobs, just as your administration and management are. Uptime keeps your reimbursements and reputation on track.
One of the biggest disruptions to IT staff productivity is having to rapidly shift from proactive work on strategic projects to cover reactive requests from end users.
While there are many techniques that IT teams will try to help mitigate these challenges, in the end, your production systems have to stay up and your users have to be able to access them when and where they need them. At the same time, businesses have come to rely on IT teams to deliver strategic solutions that help essential business functions, and delays on these projects can be very costly for the organization. Missed due dates are not an option.
