Our team works diligently to fully understand our senior care clients' needs and strategic growth directions. We strive to deliver solutions to clients before they need them, essentially, to skate where the puck is going, not to where it has been. For many years, we've provided technology infrastructure planning and reliable implementation for senior living clients that are pursuing mergers, acquisitions and divestitures.
As part of Micah Hunt’s popular “Virtual Presentation Friday” event, vcpi’s Gary Jones joins Dr. Deborah Oranchak and Glen Rundell on January 22, 2021 from 11-12 EST for a live discussion focused on the role of physiatrists (physicians specializing in rehab and tele-rehab) in restoring functional ability and improving outcomes for those with physical or cognitive impairments or disabilities.
In the new age of technology everyone’s had that moment where they forgot their password. The moment everyone hasn’t had is when someone steals their password. Knowing that your account is compromised is a very scary thing. What makes it more frightening is when it is an account with sensitive information like your bank account, or even worse an application with Personal Health Information (PHI).
Technology Partners Enable Eldercare Communities to Focus on Growth
Growth is a common goal for businesses and in almost any situation, it is the correct mindset to be in. The first obstacle to tackle in this journey is developing a strategy that will effectively enable growth. Following the creation of a market growth strategy the main challenge moving forward with execution will be addressing the fact that teams staffed for normal operations don’t have the capacity to achieve their growth goals while maintaining quality base operations.
Vcpi Earns Oaks Senior Living’s Trust To Lead Its Technical Future
Over the course of a three-year relationship, vcpi has been helping Oaks Senior Living grow their business by delivering a dependable, high-performing, and secure IT network environment. This is made possible across their entire community through specialized tools, people, processes, and unwavering commitment to site documentation and reference materials.
CapEx (Capital Expenditures) vs. OpEx (Operating Expenditures)
With the rise of cloud solutions several years ago, many Senior Living organizations have begun shifting IT expenses to an OpEx (Operating Costs) model. So many of these Senior Living and Post-Acute Care facilities are well capitalized when they are built and pay up front for the hardware they need to get their facility operational. After being in business a few years, they face ongoing challenges with margins, billings and reimbursements that make it much more difficult to accommodate capital expenditures on an ongoing basis.
Finding ways to fit ongoing IT expenses into their operating expenditures is far more practical and accessible than relying on influxes or accumulated capital to make needed improvements to technical infrastructure.
Patient care is an integral part of the senior living workflow. Finding a way to distribute care across patient channels is difficult enough. But, what about employee care? All of those caregivers who are baked into the senior living architecture need access to quick, accurate IT support that allows them to continue to produce results, without unnecessary frustrations.
To provide this support, many Senior Living and Post-Acute Care rehabilitation providers choose to implement a service desk or help desk to tackle those mission-critical IT problems. But, what's the difference?
What separates a service desk from a help desk?