Power failures, telecommunication failures, pandemic events, natural disasters. When faced with these events, does your business have a plan? Business Continuity Management (BCM) is a program that covers the four corners and 10 steps recommended by Disaster Recovery Institute International. After a thorough assessment by certified professionals of both your business process and its threats and vulnerabilities, plans are established to keep you delivering care should in the event disaster strikes. Your staff will go through training to get them prepared, as well as regular awareness programs to keep them updated.
Business Continuity Management Process:
- Assessment
- Business impact analysis: prioritized list of all business functions and supporting infrastructure
- Threat/vulnerability assessment: a list of all threats, your vulnerability to the threats, and potential impacts to your business
- Planning
- Emergency response plan: evacuation, shelter in place, preserving life and safety of people you care for
- Crisis management plan: the processes to handle a problem that goes beyond normal problem management
- Business continuity plan: ways to have the business continue to function without supporting infrastructure
- Information technology disaster recovery plan: how to recover IT
- Business resumption plan: cleaning up your agencies and/or facilities and planning to return to business as usual
- Training/Education
- Personal preparedness and awareness: preparing staff and their families for disasters so they may feel safe and also return to work as soon as possible plus keeping preparedness from fading away through regular awareness programs
- Execution
- Command Center: designing a place, real or virtual, where your decision makers can meet to control the response and recover efforts
- Automated notifications: technology used to notify staff and keep them informed about progress
Link to a white paper:
White Paper_Business Continuity Mgt FINAL.pdf
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